What is Telecom Expense Management(TEM)?

by | Oct 31, 2019 | Expense Management

Windows 11 upgrade

Telecom expense management (TEM) is the process of managing and keeping track of various wireless, voice and data services in order to understand total telecom costs. This term is usually applied to business customers that have significant telecom service provisions as part of their business processes. 

In this article, I will briefly explain what Telecom Expense Management (TEM) is all about.

Why Use Telecom Expense Management?

Telecom Expense Management began due to a need to control monthly costs associated with the use of fixed phone lines. Since then, TEM has evolved into a management system which helps not only with managing telecom services but also wireless services. 

In many ways, TEM has come to incorporate elements of both Telecom and Technology Expense Management, often unified into one platform. You can do a variety of things with a TEM provider if you choose the right one, and making the right decision can allow you to have all of your data and assets managed for you in one platform. 

Expense Management Suppliers

One of the South African TEM vendors is JOLTSA, who have developed their own TEM platform catering specifically to the South African Market. You can visit their website for more information about the Telephony Services they offer.

Reasons to consider Telecom Expense Management

There are many reasons to consider a TEM solution. Let’s take a look at some of the most powerful reasons.

  1. Automate workflows, work orders and approval processes. Remove the human API from the equation. Automation eliminates the potential for errors and having to redo the work.  You’ll save time and your inventory will be updated regularly.

  2. Accelerate Invoice Processing. No more manual entries needed. High volumes of electronic invoices, discrepancies, errors and overcharges are quickly identified. You no longer have to wait 6 months for flags to be raised.

  3. Maintain an Accurate Inventory. Manage more asset and services with fewer man-hours. The automated workflows and work orders take care of it for you.

  4. Track disputes to resolutions. This helps uncover billing errors, eliminates late payment fees, and collect credits faster.

  5. Alter Consumption Behaviour. See what your employees are using and how much it costs. Visibility of assigned assets, services and costs to users. Users can also track their own usage and save money for the company by making changes to their plans or options.

Conclusion

In business, telecom expense management can be complicated. That is partly because of the wide array of telecom services offered by today’s innovative telecommunications companies. Using a competent TEM vendor, can greatly simplify management of your TEM’s environment, save you money and improve your staff’s productivity. 

For more information or help with your IT and Computing challenges call Ryan Danvers of ABACON IT on 072 601 2858.

Windows 11 Upgrade - Will it work on your lapop?

So, you’re wondering about Windows 11, the latest version of Microsoft’s operating system. It looks snazzy and has some neat features. But can your current laptop actually run it? Don’t worry, you don’t need a degree in IT to figure this out! We at abacon IT in Cape Town are here to help you understand the basics.

Upgrading your laptop to Windows 11 can give it a new lease on life. However, Windows 11 has certain system requirements. These are the minimum specifications your laptop needs to have to run the software smoothly. Think of it like needing the right ingredients for a recipe – without them, it just won’t work properly.

One of the most important parts is your laptop’s processor, often called the CPU (Central Processing Unit). This is the “brain” of your computer. Windows 11 needs a fairly recent and capable CPU to function well.

Which Processors Work with Windows 11?

Here’s a simplified look at the processors that are generally compatible:

Intel Processors:

  • Generally, Windows 11 requires an 8th-generation Intel Core processor or newer. You might see names like “Intel Core i5-8xxx” or “Intel Core i7-11xxx.” The first number after the “i” (or “i3”) usually indicates the generation. So, an “i5-8250u” is an 8th-generation processor.
  • Intel also has its Pentium and Celeron processors. For Windows 11, only certain newer models are compatible.

AMD Processors:

  • For AMD, Windows 11 requires Ryzen 2000 Series and newer. You’ll see names like “AMD Ryzen 5 2xxx” or “AMD Ryzen 7 5xxx”. Again, the first number after “Ryzen” indicates the series.
  • AMD also has Athlon processors. Similar to Intel’s Pentium and Celeron, only specific newer Athlon models will work with Windows 11.

Important Note: This is a general guideline. There can be exceptions, so it’s always best to double-check your specific processor.

How to Find Out Which Processor Your Laptop Has

Don’t fret, Windows makes it pretty easy to see what CPU is inside your laptop:

  1. Right-click the Start Button: This is the Windows logo (usually in the bottom-left corner of your screen).
  2. Select “System”: A new window will pop up with information about your computer.
  3. Look for “Processor”: You’ll find this listed under the “Device specifications” section. It will tell you the name of your processor, including the manufacturer (Intel or AMD) and the model number, which usually indicates the generation or series.

Once you have this information, you can compare it to the general lists above.

Other Important Bits for Windows 11

Besides the processor, there are a few other things Windows 11 needs:

  • RAM (Random Access Memory): Consider this your laptop’s short-term memory. Windows 11 requires at least 4 gigabytes (GB) of RAM. More is always better for smoother performance. Instead, consider 16 gigabytes (GB).

  • Storage: To install Windows 11, you’ll need at least 64 GB of free space on your hard drive or SSD (Solid-State Drive). An SSD generally makes your computer much faster.
  • TPM 2.0 (Trusted Platform Module): This is a security feature. Most modern laptops have this, but it’s worth checking. You can usually find information on how to check for TPM 2.0 in your laptop’s BIOS settings (you might need to consult your laptop manufacturer’s website for instructions on accessing this).
  • Graphics Card: Your graphics card needs to be compatible with DirectX 12 or later with a WDDM 2.0 driver. Most reasonably recent graphics cards will meet this requirement.
  • Display: You’ll need a screen with a resolution of at least 720p (HD).

Still Not Sure? We Can Help!

Figuring out all these technical details can be daunting. If you’re still unsure whether your laptop is ready for Windows 11, don’t hesitate to get in touch with us at abacon IT in Cape Town.

Our friendly team can quickly assess your system and give you straightforward advice. We’re here to help your SME thrive with reliable IT solutions! Contact us at 072-601-2858 or email info@abacon.co.za, and we will call you back.

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