Why use a Help Desk?
BusinessA Help Desk adds value and increases productivity and helps the IT department improve productivity. So, why do you use a business tool like this in your organisation, and who will manage it for you? V…
abacon IT
IT Data Security and Service Management
Secure Online Conferencing Tools
24/7 Remote Monitoring
sUPPORT CONTRACTS
FAST Service
ON TIME
Our Services
We offer a blend of IT services focusing on corporate IT Data Security Solutions and Service Management, coupled with Onsite Support and 24/7 Remote Monitoring.
We take the pain out of IT by making technology work for YOU.
Our Solutions
IT data security solutions and service management solutions are core focus areas for abacon IT. Additionally, Secure online Collaboration tools and 24/7 Remote Monitoring ensure optimum performance of your IT infrastructure
IT Support
We are passionate about helping small to medium sized businesses with between 100 and 1000 PC’s, via 24/7 remote monitoring and onsite support.
Hardware
Need new laptops or desktop computers? We supply all leading brands and our technicians will configure all required software prior to delivery.
Why Choose Us
We have over 20 years experience in IT service management and have partnered with data security specialists to bring our customers a world class service at affordable prices
Our Products
Our product offering includes mission-critical business systems that help you manage your IT data security, while our service management solutions enable an organisation to maximise business value from the use of information technology.
Cloud Storage
Backup & Recovery
O365 Protection
Disaster Recovery
Data Migration
Business Solutions
TAURIA Video Communication
UPS and Inverter Solutions
Help Desk Solutions
Hardware Firewalls
Hard Drive Data Recovery
User Applications
Office 365
IT Remote Support
Endpoint Backups
Cyber Security
Track-It!
Help Desk Software with Asset Management
Get a 360-degree view of your tickets, change requests, and IT Assets
Help Desk Automation
Eliminate the manual process of managing your Help Desk that leads to mountains of sticky notes and emails that overwhelm your help desk staff with no way to track or prioritise tasks
Knowledge Management
Save time and money utilizing lessons learned from previous help desk tickets. The Solutions module helps IT staff build a database of solutions to help them troubleshooting known issues.
Client Management
Automatically scan your devices and make better decisions with complete hardware, software and configuration data at your fingertips. Remote Management, Patch Management and Software Deployment modules are also available
Self Service Web Portal
Reduce costs by allowing end-users to access the Self-Service Web Portal. Your users can submit new requests, search for solutions to common problems, view the status of previously submitted requests, access their asset information or reset their password.
You can even utilize the Active Directory integration to provide trusted AD authentication for rapid and easy access. Save time and precious resources by helping users to help themselves.
Contact Us
Why select us?
Our motto of “making technology work for you” is underpinned by our “Gartner” recognised solutions that support your IT data security solutions and staff productivity while reducing IT complexity
Business Growth
We supply world-class solutions, recognised by Gartner, at prices that you can afford. Our business partnerships give us access to some of the best business solutions available on the market
Realistic Pricing
Value for money is paramount. Our business practice is to over deliver on all our projects while staying within the project time frame
Ultimate Perfection
abacon IT consultants work closely with our business partners ensuring that all projects are completed on time and in budget
Smart Experience
With over 20 years of IT experience, abacon IT is well-positioned to advise customers on the right solution for their business needs, no matter the size of the organisation
Strict Deadline
We adhere to project deadlines and budget constraints of our customers while ensuring that all deliverables are met
Reputed Company
Our customers trust and rely on our expertise. With attention to detail, fair pricing and total transparency, we ensure customer satisfaction at all stages during the project lifecycle.
Start your journey with us now
Testimonials
Our Blog
Here are some of our latest posts. To read more, go to the “Blog” page
Choosing the Best Cloud Storage Service for Your Firm
BusinessWith online collaboration and remote work becoming the new normal most firms find themselves in, the use of a cloud storage platform has quickly become a necessity to maintain day-to-day operations. H…
Fake COVID-19 Apps Load Ransomware On Devices
Cyber SecurityThe security community is warning users of smartphones that hackers are developing fake COVID-19 apps that load ransomware on devices. These apps claim to provide information relevant to the COVID-19 …
How To Work From Home And Stay Secure
BusinessWith millions of people across the world now working remotely, businesses and employees are finding themselves adapting to the new norm of a distributed workforce. This impacts the way people work and…
Our Partners
Contact Us
Phone: +27 21 761 9071
Mobile: +27 72 601 2858
sales@abacon.co.za
Where to find us
16 Meyrick Avenue
Plumstead, Cape Town
7800