Your SME IT Partner: Our Story
Discover How Our Passion for Technology Translates to Your Business GrowthAbout Us
About abacon IT
abacon IT empowers South African small and medium-sized enterprises to flourish with tailored IT solutions.
Located in Cape Town, we offer IT consulting, laptop repairs, data recovery, and cybersecurity services to help your business run smoothly.
Our Mission
Our mission is to empower South African SMEs to work securely and efficiently.
We provide personalised IT solutions that tackle your unique challenges head-on.
We offer a range of IT solutions to keep your business on track.
Whether you need proactive maintenance or solid security measures, we have services designed for your needs.
Why Choose Us
We care about helping South African SMEs succeed.
Our custom consulting, secure network design, and strong cybersecurity solutions allow you to focus on growing your business while we handle the technology.
Our commitment to personalised service ensures that we understand your unique needs and provide solutions that work for you.
Custom IT Consulting
Secure Network Design
Comprehensive Cybersecurity:
Managed IT Services
Local Knowledge
Technical Expertise
Our Solutions
We offer a range of IT solutions to keep your business on track.
Whether you need proactive maintenance or solid security measures, we have services designed for your needs

Laptop Repair / Desktop Repair

IT Consulting

Data Recovery and Backup Plan

Network Design

Cloud Services

Cyber Security
Frequently Asked Questions
Here are some common questions we receive from our clients. If you have more questions, feel free to reach out to us.
Laptop & Desktop Repairs
My laptop is running slow, can you help?
Yes! We’ll diagnose the issue and provide a fast, effective repair to get you back to work quickly.
How much will it cost to repair my computer?
We provide transparent, upfront quotes before work begins, ensuring transparency and affordability.
How quickly can you repair my laptop or desktop?
We prioritise quick turnaround times, aiming to minimise downtime for your business
Do you offer on-site repairs in Cape Town?
Yes, we offer both on-site and in-office repairs for your convenience across the Cape Town area
What types of laptop and desktop issues do you fix?
We handle everything from software glitches and hardware failures to virus removal and data recovery.
Do you offer any warranties on your repairs?
Yes, we offer warranties on our repairs, providing peace of mind and ensuring quality service
IT Consulting
What is IT consulting, and how does it apply to my SME?
IT consulting provides expert guidance to align technology with your business goals. It involves:
Understanding Your Needs:
We assess your specific challenges and objectives, such as enhancing cybersecurity or improving operations.
Tailored Advice:
We offer software, hardware, cloud solutions, and network optimisation recommendations.
Cost-Effective Expertise:
Access enterprise-level IT knowledge without the expense of a full-time department.
Practical Solutions:
Assistance with projects like system migrations and ongoing strategic planning.
Enhanced Business Outcomes:
Reduced downtime, increased productivity, and improved data protection.
Local understanding:
We understand the unique needs of South African SMEs.
Do you offer ongoing or once-off IT consulting services?
We offer flexible options for your needs, from project-based consultations to ongoing support.
How do you assess my current IT infrastructure?
We conduct a comprehensive assessment of your current IT infrastructure. This includes the following:
- Network Analysis
- Hardware Inventory
- Software Audit: Security Evaluation
- Data Management Review
- User Productivity Analysis
How can IT consulting benefit my Cape Town-based business?
IT consulting can significantly benefit your Cape Town business by:
Localised Solutions:
We understand the specific challenges and opportunities within the South African business landscape.
Cost Efficiency:
Optimise your IT spending, reducing unnecessary expenses and improving ROI.
Enhanced Security:
Protect your business from cyber threats with robust security measures tailored to local risks.
Improved Productivity:
Streamline your operations with efficient IT systems, allowing your team to focus on core tasks.
Competitive Advantage:
Leverage technology to stay ahead in the competitive Cape Town market.
Strategic Planning:
Develop a clear IT roadmap that aligns with your business goals and supports future growth.
Reduced Downtime:
Proactive monitoring and maintenance reduce costly disruptions to your daily operations.
Can you help me select the right software and hardware?
Yes, we provide expert guidance to help you select the best technology solutions for your specific needs and budget.
Do you offer any warranties on your repairs?
Yes, we offer warranties on our repairs, providing peace of mind and ensuring quality service
Data Recovery and Backup
What happens if I lose my business data?
We offer advanced data recovery and robust backup solutions to minimise downtime and protect your valuable information.
Can you tailor data backup solutions to my business needs?
Yes, absolutely. Our partnerships with leading cloud providers enable us to offer highly flexible backup solutions.
We can combine on-site and cloud storage to create a solution that perfectly matches your data volume, recovery needs, and budget.
Can you recover data from damaged hard drives or other devices?
Yes, our experts can recover data from a wide range of damaged devices, using advanced recovery techniques
How often should I back up my business data?
We recommend a schedule based on your data volume and changes, ensuring regular and reliable backups.
What types of data backup solutions do you offer for SMEs?
We offer cloud, on-site, and hybrid options tailored to your needs, providing comprehensive data protection.
Do you offer disaster recovery planning?
Yes, we provide disaster recovery planning services to ensure your business can recover quickly from unexpected events.
Network Design
Why do I need a professionally designed network?
It ensures seamless connectivity, enhanced security, and improved efficiency, supporting your business operations
Do you handle network installation and maintenance?
Yes, we offer complete network services, from design and installation to ongoing maintenance and support.
Do you provide network security assessments?
Yes, we conduct network security assessments to identify vulnerabilities and strengthen your defences.
What factors do you consider when designing a network?
When designing a network, we consider crucial factors to ensure it’s robust, efficient, and aligned with your business needs. These include:
Business Size and User Count:
Determining required bandwidth and infrastructure capacity based on user and device numbers.
Business Applications and Data Flow:
Ensuring the network can handle your specific application workload and data transmission.
Security Requirements:
Implementing firewalls, intrusion detection, and secure protocols to protect against local threats.
Budgetary Constraints:
Designing cost-effective solutions that provide optimal performance within your budget.
Scalability and Future Growth:
Building networks that can quickly expand to accommodate your future needs.
Local Infrastructure and Connectivity:
Considering local ISP availability and infrastructure quality for optimal connectivity.
Wi-Fi Coverage and Reliability:
Ensuring comprehensive and reliable wireless coverage throughout your premises.
Compliance Requirements:
Ensuring network design complies with relevant regulations, like POPIA, for sensitive data handling.
We aim to create a network that meets current needs and supports long-term success.”
Can you optimise my existing network for better performance?
Yes, we can assess and optimise your existing network to improve speed, reliability, and security.
Can you help me with Wi-Fi network setup and optimisation?
Yes, we provide Wi-Fi network setup and optimisation services to ensure reliable wireless connectivity
Cloud Services
What are the benefits of moving my business data to the cloud?
Moving your business data to the cloud enhances accessibility, allowing you to retrieve files from any location.
Additionally, it boosts data security and offers effective cloud backup solutions.
Cloud storage services can scale to accommodate your business’s growth, allowing you to save on IT infrastructure costs.
What cloud services do you offer?
We provide cloud storage, backup, and recovery services. We also offer cloud computing (IaaS) and cloud-based software (SaaS).
Additionally, we offer cloud-based cybersecurity and VoIP. We will assess your needs and recommend the most suitable solutions.
Can cloud services improve my team's collaboration?
Indeed, cloud services improve collaboration. Cloud-based tools facilitate real-time file sharing, enabling teams to work on documents concurrently. Communication becomes more efficient.
Collaborative platforms are accessible from any device, significantly boosting productivity.
How do you ensure the security of my data in the cloud?
We employ robust cyber security measures, which include data encryption.
We also utilise multi-factor authentication for cloud access and conduct regular cloud security audits.
We collaborate with reputable cloud computing providers that have strong cloud infrastructure security and comply with data protection regulations.
Can you help migrate my existing systems and data to the cloud?
Yes, we specialise in cloud migrations. We make it a seamless and secure process.
We develop a migration plan, manage the technical aspects, and ensure minimal disruption.
How does cloud computing help with disaster recovery?
Cloud computing enables rapid disaster recovery. Data is stored across multiple locations, ensuring redundancy.
In the event of a disaster, data can be quickly restored, minimising business disruption. Cloud backups are automated, protecting critical information.
Cyber Security
Why is cyber security important for my small business?
- It protects your data and prevents costly cyber-attacks, ensuring business continuity.
- SMEs are targeted, and a breach can lead to financial and reputational damage, especially with POPIA.
- In an online-reliant environment, it’s vital for customer trust and stability.
Do you offer cyber security audits for SMEs?
Yes, we offer audits to identify vulnerabilities.
Audits include network, data, and employee assessments using industry-standard tools.
How can I protect my remote workforce from cyber threats?
Protecting remote workers involves a multi-layered approach.
- We’ll implement VPNs for encrypted connections and multi-factor authentication (MFA) to secure access.
- Regular security awareness training, focusing on phishing and safe browsing, is crucial.
We can also establish secure remote access policies.
What types of cyber security threats should I be aware of?
- We protect against phishing, malware, and ransomware. These threats, which include deceptive emails and data-encrypting software, require informed defences.
- For example, phishing targets employees, and malware infects via downloads. We recommend staff training, antivirus software, and email filtering.
Can you provide cyber security training for my employees?
- Yes, we offer training to recognise and avoid threats. Employees are the first defence, and training reduces human error.
- Training includes phishing simulations, password tips, and incident reporting guidelines, creating a security culture.
What should I do if I suspect a cyber security breach?
If a breach occurs, immediate action is vital. Isolate affected systems and notify your IT support or cyber security provider.
We’ll help assess the damage, contain the breach, and begin recovery.
We’ll also change compromised passwords and inform authorities significantly if personal data is affected, in compliance with POPIA.
Expert IT Technicians
Years of Reliable IT Service
Successful IT Projects
We care about helping South African SMEs succeed.
Our custom consulting, secure network design, and strong cybersecurity solutions allow you to focus on growing your business while we handle the technology.
Our commitment to personalised service ensures that we understand your unique needs and provide solutions that truly work for you.
Custom IT Consulting
Secure Network Design
Comprehensive Cybersecurity:
Managed IT Services
Local Knowledge
Technical Expertise
We're Here To Help!
Office
16 Meyrick Avenue
Plumstead, 7800
Cape Town
South Africa
Hours
Mon – Fri: 8am – 6pm
Sat: By appointment
Sun: Closed
Contact Us:
+27 72 601 2858
+27 21 761 9071