Why use a Help Desk?

Why use a Help Desk?

A Help Desk adds value, increases productivity and helps the IT department improve productivity. So, why do you use a business tool like this in your organisation, and who will manage it for you? The IT department is often tasked to manage the Ticketing System because...
Choosing the Best Cloud Storage Service for Your Firm

Choosing the Best Cloud Storage Service for Your Firm

As online collaboration and remote work have become the norm for many businesses, using a cloud storage platform has quickly become a necessity for maintaining daily operations. However, the decision to store privileged information and proprietary data online can be...
Fake COVID-19 Apps Load Ransomware On Devices

Fake COVID-19 Apps Load Ransomware On Devices

The security community is warning users of smartphones that hackers are developing fake COVID-19 apps that load ransomware on devices. These apps claim to provide information relevant to the COVID-19 outbreak but in reality, malware is installed onto the device. Fake...