There are many Help Desk systems available on the market. And yes, they all claim to be the best and most effective. So, what must you consider when you are ready to invest a large slice of your IT budget… Read More »4 Considerations Before Buying A Help Desk
If your computer is behaving strangely or randomly crashing, it can be hard to nail down the culprit. Testing your power supply should be part of your troubleshooting, it might be on the way out. This tutorial will show you… Read More »Is my Computer Power Supply dead?
Windows Defender is Microsoft default and a most solid line of defence when it comes to a consumer’s cyber-protection. However, those of you running Windows 10 on older PCs may notice that Windows Defender ‘s max CPU usage for scans… Read More »How do I change Windows Defender max CPU usage during scans?
Industrial automation, Robotic Process Automation; what do the terms mean? Are robotics and automation the same thing? Business owners are asking “Should I invest in automation?” and “Should I invest in robotics?” This article breaks down the differences between the… Read More »What is the difference between Robotics and Automation?
This is the second article in the series highlighting the reasons why a business should consider investing in a Help Desk solution. In this article, I focus on the Service Desk, the bigger brother to the Help Desk. Service Desk – Purpose… Read More »Why is a Service Desk important to Business?
One of the questions that come up from time to time is how to create a bootable USB with a Windows Installation (from an ISO file). Having this can be helpful in various scenarios, such as bypassing a particular issue or… Read More »Creating a Bootable USB for Windows Insider ISOs
Telecom expense management (TEM) is the oversight and management of voice, data, and mobile spending. It allows companies of all sizes to control costs and optimize their communications budget. Why is TEM such a sought-after solution? The reality is that many companies… Read More »6 Key features in Telecom Expense Management?
Backing up your data more frequently than “never” is essential because disasters do happen and normally at the busiest time of the month. Outlook emails (as well as calendars, contacts, tasks, and notes) are stored within the Outlook Data File… Read More »How do I backup Outlook emails and other files?
Artificial intelligence and machine learning roared on the scene in 2014 and 2015. Now, the AI/ML market appears to be “backing off,” says Craig Le Claire, an analyst with Forrester Research. Le Claire points out that intelligent software bots are… Read More »How do software robots guide automation?
There’s a war going on every day in cyberspace. It’s a war that puts companies and agencies trying to serve their customers against the cyber-thieves (hackers, spies, etc.) trying to get at their data. While you can’t fully protect yourself… Read More »3 Ways to prevent someone hacking my computer?