5 Pros and Cons of a Help-Desk ticketing system
Help desk ticketing is a priority for every organisation. In this article we take a look at the considerations you have to balance when selecting ticketing software.
Tag: software
Why should I be using Software Robotics?
Software robotics is here to stay and they are expected to radically change the way we work. The benefits potential include dramatic cost reductions, higher service levels and improved data quality. The question business needs to ask is, when and how you want to reap the benefits. What is software robotics Software robotics is basically…
5 Steps to help you choose the right Help Desk software
To choose the right help desk software for your company can be daunting. Every provider has its own page of checkmarks demonstrating how their product is at least three ticks better than anyone else’s. The right help desk will help your team consistently create the quality of customer service you want to provide. “Making an…