A Help Desk adds value, increases productivity and helps the IT department improve productivity. So, why do you use a business tool like this in your organisation, and who will manage it for you? The IT department is often tasked to manage the Ticketing System because...
The security community is warning users of smartphones that hackers are developing fake COVID-19 apps that load ransomware on devices. These apps claim to provide information relevant to the COVID-19 outbreak but in reality, malware is installed onto the device. Fake...
With millions of people across the world now working remotely, businesses and employees are finding themselves adapting to the new norm of a distributed workforce. This impacts the way people work and behave online, and these behaviours can put company data at risk....
How to stay productive working from home has its own set of challenges. Remote work is hardly a new concept. Telecommuting has been a thing for decades, even if it’s only now that a lot of employers are beginning to embrace it more fully. Even if your business...
The COVID-19 pandemic has forced millions of employees to work from home. In the months and years ahead, experts say remote work will become more prevalent. In this article, we take a look at the influence COVID-19 will have on organisational changes to their remote...
